I've Been Hacked, What Do I Do?

The most important thing you must do is turn off your network. Any malware or backdoor access from a hacker can still pass through the network and cause significantly more damage. Then get in touch with one of our expert team to get some professional advice on getting your network & devices evaluated.

Can I Get A Scam Report Same Day?

We do understand that when the bank freezes your account, this can put you in a tough position. We do have full intent on delivering your report with the highest priority. In most cases, we can complete this same day, but please be patient as we will be giving it higher focus than other jobs.

What is involved in a system clean?

This can be highly dependent on the type of scam, what was accessed & the state of the computer post scam. For the most part, we evaluate and notify you of what may have been accessed, any password leaks, private information leaks, malware scans & more. In some cases, we may even have to wipe & reinstall your system.

Scam Reports

Gold Coast PC Repairs is the most trusted computer repairs company on the coast. We have over 30 years experience in all things IT, serving major corporations such as Dreamworld & Newscorp Australia, as well as 5000+ general clients.

Victim Of An Online Scam?

Don't be embarrassed, you're far from the first to fall victim to these despicable attacks from online scammers. Having your personal computer invaded can seem very daunting, and we won't lie to you, it is a big deal. That being said, with our team of experienced network & IT specialists, you are in safe hands to get your computer evaluated, cleaned & ready to keep moving forward. Get in touch with us & get some over the phone advice on what to do next.

What services can we provide?

Computer Inspection & Cleaning

It is so important to have your computer inspected if you have been scammed. You don't know what has been accessed, what has potential to be used in the future or whether any malicious software or backdoors have been installed on the system. We go in-depth with our security analysis & can provide a full report of our findings.

Reports For The Bank

We understand in some cases where money may have been stolen from your bank account, the bank may choose to freeze your account until your computers have been inspected & cleaned. This can be a scary period if you have no back-up. Get in touch with us today to arrange a same-day computer cleaning & report.

Protection Against Future Scams

Unfortunately, there is no perfect answer to stopping scams altogether. If you are an online user, there is always a chance that scam opportunities may come up again. Fortunately, there are some things we can do to significantly reduce that chance. After cleaning your system, we can put in place some software & settings to reduce the chances of you entering a scam in the future. In addition, we can provide some general advice on what to look out for & what to treat as suspicous.

Some Of Our Customer Testimonies

Frequently Asked Computer Questions

I've Been Hacked, What Do I Do?

The most important thing you must do is turn off your network. Any malware or backdoor access from a hacker can still pass through the network and cause significantly more damage. Then get in touch with one of our expert team to get some professional advice on getting your network & devices evaluated.
Can I Get A Scam Report Same Day?

We do understand that when the bank freezes your account, this can put you in a tough position. We do have full intent on delivering your report with the highest priority. In most cases, we can complete this same day, but please be patient as we will be giving it higher focus than other jobs.
What is involved in a system clean?

This can be highly dependent on the type of scam, what was accessed & the state of the computer post scam. For the most part, we evaluate and notify you of what may have been accessed, any password leaks, private information leaks, malware scans & more. In some cases, we may even have to wipe & reinstall your system.